1. Delivery time: In most cases, we will process and arrange delivery within 1-3 working days after receiving your order and confirming payment. For peak promotional periods, delivery times may be extended. Please see the information on the product page or order confirmation email for details.

2. Shipping methods: We offer a variety of shipping methods, including standard express, fast express, and possible same-day delivery (depending on regional service coverage). If desired, you can select the appropriate shipping method during checkout.

3. Shipping Policies: Standard shipping policies will vary based on order amount, weight, and destination. Free shipping may be available during certain promotions. International orders may involve customs duties and import taxes, which are the responsibility of the recipient. The specific taxes and fees depend on the regulations of the destination country, please understand the relevant information before purchasing.

4. Track your order: Once shipped, you will receive an email with a tracking number and you can track the progress of your package through the link provided. If the selected courier company supports it, you can also check the order status through our website or customer service.

5. Handling special circumstances: If delays are caused by extreme weather, natural disasters, or force majeure, we will notify you as soon as possible and strive to coordinate the fastest solution. If a package is lost or damaged during transportation, we promise to assist in the investigation and provide reissue or refund services after confirming the situation.

6. Instructions for receiving goods: Please ensure that the delivery address is accurate. The cost of returning or re-sending a package due to an incorrect address is the buyer's responsibility. After receiving the package, please promptly check whether the goods are intact. If you have any questions, please contact us as soon as possible after signing for it and provide relevant photo or video proof.

7. Cancellation and modification of orders: Once an order enters the shipping process, it is usually impossible to change the address or cancel it. If you need to modify it, please contact customer service as soon as possible. We will try our best to assist, but we cannot guarantee that the modification will be successful. We are committed to providing efficient and safe transportation services to ensure that your goods are delivered on time and in good condition. If you have any questions or encounter problems during transportation, please feel free to contact us through the customer service email at amanicz@hotmail.com for help.